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Privacy Policy

 

Information We Collect

  1. Personal Information

    • Name, email address, phone number, billing, and shipping addresses.
    • Payment details (processed securely through third-party providers).

  2. Non-Personal Information

    • IP address, browser type, device information, and pages visited on our website.
    • Cookies and similar technologies to enhance user experience.

  3. Transaction Information

    • Details of purchases, inquiries, and communications with our team.

 

How We Use Your Information

  1. To Provide Services

    • Process and fulfill your orders.
    • Communicate with you about your orders, inquiries, or support requests.

  2. To Improve Our Website

    • Analyze user behavior to enhance website functionality and user experience.

  3. For Marketing Purposes

    • Send promotional emails or updates (only with your consent).
    • Notify you of special offers, new products, or events.

  4. To Ensure Security

    • Protect against fraud, unauthorized access, or data breaches.

 

How We Share Your Information

  1. With Trusted Third Parties

    • Payment gateways to process transactions.
    • Shipping providers for delivery of your orders.
    • IT service providers to maintain website functionality.

  2. Legal Compliance

    • We may disclose your information when required by law or to protect our rights and interests.

 

Payment Policy

  • ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
  • https://aim-asia.net/’will not pass any debit/credit card details to third parties’’
  • https://aim-asia.net/’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.However https://aim-asia.net/ (website) cannot guarantee the security of any information that is disclosed online’’
  • https://aim-asia.net/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
  • “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”. 

Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

 

Delivery Policy

  • We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
    Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. Within UAE No Delivery Fees and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details. 

 

Retrurn Policy

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

 

CANCELLATION POLICY

Customer can cancel their order/requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

 

Cookies Policy

  • We use cookies to personalize your browsing experience and analyze website traffic.
  • You can manage cookie preferences through your browser settings.

 

Data Security

We implement robust security measures to protect your personal information, including:

  • SSL encryption for secure online transactions.
  • Regular security audits and updates.
  • Limited access to personal data within our organization.

 

Your Rights

  1. Access and Update

    • You can access or update your personal information by contacting us.

  2. Opt-Out

    • You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our emails.

  3. Request Deletion

    • You have the right to request the deletion of your personal data, subject to legal or contractual obligations.

 

Third-Party Links

  • Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies.

 

Children's Privacy

  • Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

 

Changes to This Privacy Policy

  • We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

 

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