Support

At Aim Asia Trading CO, customer satisfaction is our top priority. We are here to assist you with all your inquiries, provide guidance, and ensure a seamless experience with our products and services. Our dedicated support team is always ready to help you.

How Can We Help?

1. Product Assistance

   • Need help selecting the right product for your needs?
   • Have questions about specifications, usage, or compatibility?
     Our product experts are available to guide you.

2. Order Support

   • Assistance with placing an order.
   • Checking order status and tracking information.
   • Modifications or cancellations before shipping.

3. Delivery and Shipping

   • Clarifications on delivery timelines and shipping charges.
   • Support for delayed or missing shipments.

4. Returns and Replacements

   • Reporting damaged or incorrect items.
   • Initiating a return or replacement request.

5. General Inquiries

   • Information about our company, products, and services.
   • Assistance with account setup and website navigation.

Contact Us

We offer multiple channels to reach our support team for prompt and efficient assistance:

1. Email Support

   • General inquiries: info@aim-asia.net
   • Orders and quotes: sales@aim-asia.net

2. Phone Support

   • Saudi Arabia: +966595614911
   • UAE: +97145470096
   • India: +916302969926

3. Office Visits
   For in-person support, visit our offices at:

   • Saudi Arabia: King Fahad Street, Al Jubail.
   • UAE: Shop# 7 - Nakheel Center, Deira, Dubai.
   • India: Attapur Ring Road Pillar, Hyderabad, Telangana.

4. Live Chat 
   live chat support for real-time assistance.